Redesigning Selection Tool for improved recommendation process
[ timeline ]
Dec 2023 - Mar 2024
(4 months)
[ roles ]
Research
Design
[ team ]
2x Product Designer
1x Head of CX
[ impact ]
+ Standarized layouts for recommendation tools
+ Created design process for improving existing tools
[ constraints ]
Sunsetted project
Lack of design process
Lack of development resources
Low UX maturity
[ summary ]
[ up next ]